Iowa Association of Electric Cooperatives

Billing Specialist - Pella Cooperative Electric Association, Pella

Date Posted
September 1, 2022
Type
Full Time

Job Details

BILLING SPECIALIST
Job Type:
Full-time, Non-exempt


About Pella Cooperative Electric
Pella Cooperative Electric serves 3,200 homes and businesses across five counties in south-central Iowa. USA Today says Pella is the #3 best place to live in the U.S. As the Billing Specialist, you will get top-notch benefits, pleasant workspace, and a thriving team culture. The cooperative encourages employees to enjoy a work life balance that promotes personal health, well-being and family life. Join us for challenging work and great benefits. We are looking for a talented candidate, for immediate hire, who wants to achieve great success, while enjoying a happy personal life.


Position Summary
The Billing Specialist position is responsible for billing and collection activities. Must be able to analyze individual accounts to assist member-consumers and analyze aggregated data for marketing and operational efficiencies. Duties will include process billing, including account and meter verification for accuracy, process and balance member payments and perform collection processes.

 

Requirements

Education/Experience

  • Associates degree in Business Administration or related field preferred and one to three years’ experience billing and member service.
  • Requires mathematical skills that require the ability to add, subtract, multiply and divide
  • Requires a strong knowledge of Microsoft Office Applications including Excel and Word
  • Good oral and written communication skills
  • Responsible for resolution of referred member disputes, including but not limited to billing; memberships, connects, disconnects, reconnects, deposits, trip fees, past due bill payment arrangements, and other member issues that may arise.

 

Contact Information

How to Apply
Email or mail your resume:

Pella Cooperative Electric Association
Attn: Jolyn Hartson
P.O. Box 106
Pella, IA. 50219

jhartson@pella-cea.org

 

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