Member Service Specialist - Eastern Iowa Light and Power Cooperative, Wilton
- Full Time
Eastern Iowa Light and Power Cooperative has an immediate opening in our Wilton location for a Member Service Specialist.
A member service specialist is responsible for coordinating and marketing energy services to members on energy efficiency and renewable energy programs. The individual conducts energy assessments on members’ homes and businesses to quantify energy consumption and calculate potential energy savings. Other responsibilities include but are not limited to accurately calculating electrical loads and service equipment requirements per electrical service installation. Stake overhead and underground utility lines as required. Obtain and process necessary documentation for servicing member accounts. Calculate project costs and collect applicable funds, address member complaints and inquiries as necessary.
Graduate of a related vocational technical degree program with two years’ work experience is required. A combination of electrical experience and education will be considered in lieu of education and experience requirements. Must possess a valid Driver’s License and a safe driving record. Working knowledge desired in National Electrical Safety Code (NESC)/National Electrical Code (NEC) with the capability to research codes. Must have the ability to communicate effectively with people. Must possess knowledge of basic math functions, Microsoft Office products, mechanical principles and the ability to apply them. Knowledge of electric usage, residential/commercial construction, heating/air conditioning technologies, and sales. Background and pre-employment physical and drug screening are required.
If interested in this position, please send your resume to firstname.lastname@example.org or mail your resume to Human Resources at Eastern Iowa Light and Power Cooperative, PO Box 3003, Wilton, Iowa 52778. Applications accepted until filled.
Eastern Iowa Light and Power Cooperative is an Equal Opportunity Employer – Minorities/Females/Vets/Disabled